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Communication

Getting started

Connect your first mailbox or chat account and see it appear across Communication.

Getting started

Communication does nothing until you connect at least one account. You can connect as many or as few as you use: Gmail, Outlook, an IMAP mailbox, and Telegram are all independent, and nothing is required.

Connect Gmail

  1. Open Communication from your workspace's sidebar, or go to /communication/dashboard.
  2. Under Connections, find the Gmail card and click Get Started.
    The Gmail card on the Communication dashboard, with its Get Started button
  3. Get Started takes you straight to Google's own sign-in screen, no page in between. Sign in with the Google account you want to connect and approve access.
  4. You're back in your workspace, and Gmail now shows as connected.

Connect Outlook

  1. From the same Connections area, click Get Started on the Outlook card.
  2. Sign in with your Microsoft work or personal account and approve access.
  3. Once connected, the Outlook page shows your account, an Inbox and Compose shortcut, and a Sync now button if you ever want to refresh manually.
    A connected Outlook account

Connect Telegram

  1. Click Get Started on the Telegram card, or open Chat > Telegram in the sidebar.
  2. Follow the prompts to link your Telegram account. Your session is encrypted and stored safely, the same way logging into Telegram Web works.
  3. Once connected, your chats appear inside the Telegram page in your workspace.

Connect an IMAP mailbox

If your email runs through a small hosting provider rather than Gmail or Outlook, use IMAP instead:

  1. Open Email > IMAP in the sidebar.
  2. Enter your mailbox's host, port, username and password.
  3. Save the connection. Your inbox now reads the same way Gmail and Outlook do.

What happens next

Once at least one account is connected, three things become available:

  • Needs a reply starts showing anything that source has that needs a reply, once you scan it.
  • You can add a followed conversation so a specific thread, sender or chat gets checked automatically and gets a drafted reply ready for you.
  • The mailbox and chat pages let you read, search and reply directly.

Nothing is scanned or monitored automatically the moment you connect. You choose what gets watched in Settings.